Certified Community Behavioral Health Clinic – Syracuse

Our Syracuse, NY Certified Community Behavioral Health Clinic (CCBHC) provides a comprehensive array of services necessary to create access, stabilize people in crisis, and provide the appropriate treatment for those with substance use and mental health disorders. These services focus on additional integration that emphasizes recovery, wellness, trauma-informed care and other physical-behavioral health needs.

As one of only 13 CCBHCs in New York, our goal is to provide comprehensive outpatient mental health and substance use services that are person-centered, trauma-informed and evidence-based. Helio Health is committed to delivering services that are flexible and mobile to adapt to the specific and changing needs of every individual.

This program serves all patients regardless of inability to pay. Discounts for essential services are offered based on family size and income. For more information, ask at the front desk.


Who we serve:

  • Adults with substance use and/or mental health disorders
  • Children with substance use and/or mental health disorders
  • Those with long-term chronic substance use disorders
  • Under-served individuals and families
  • Low-income individuals and families
  • Individuals who are insured, uninsured or on Medicaid
  • Individuals with complex health profiles
  • Members of our armed services and veterans

Services we offer include:

  • Outpatient mental health and substance use services
  • Screening, assessment and diagnosis, including risk management
  • Primary care screening and monitoring
  • Targeted case management
  • Psychiatric rehabilitation services (daily living skills)
  • Ancillary withdrawal
  • Peer support, counseling services and family support services
  • Crisis mental health services
  • 24-hour mobile crisis teams
  • Emergency crisis intervention
  • Crisis stabilization
  • Connections with other providers and systems including criminal justice, education, foster care, child welfare, primary care facilities and hospitals
  • CCBHC Outpatient Walk-in Services (formerly known as Open Access) hours of operation as of 12/11/23: Monday-Friday- 7am-8pm
    Please note, walk in hours are not available weekends or holidays.


Program Hours

Monday – Thursday 8:00am – 8:00pm

Friday 8:00am – 4:30pm


Program Locations

Helio Health Meadows Outpatient Clinic Exterior


Meadows Integrated Outpatient Clinic

329 North Salina Street

Syracuse, NY 13203

Telephone: 315-471-1564

24 Hours

Need help now?

Call 315-471-1564

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