Employee Training

Due to ongoing restrictions related to COVID-19, the Helio Health Training Institute has temporarily suspended in-person live classes. We continue to monitor the situation and plan on setting up a new schedule of classes once this crisis is over. We are also using this time to add to our online self-study courses, which can be accessed via Digital Chalk*. If you have previously registered for a live class the Training Institute will reach out to you to make alternative arrangements.


Thank you for your ongoing support and patience.


Stay healthy,

Nathan Rausher, Helio Health Training Institute Director.

*If not already a user of this system you will need to set up an account.



The Helio Health Training Institute offers a broad range of certification and re-credentialing courses at reduced or no cost to current Helio Health employees. Trainings are offered online, live in-person, and live online via remote access through Zoom.


Compliance Training

New for 2020, we will be offering all compliance training through Knowbe4. This new system can be accessed here.

When new trainings are assigned to you, you will receive an email letting you know and providing you with a due date. Typically course due dates are set at three weeks following course assignment. Trainings assigned through Knowbe4 are required as a condition of your employment with Helio Health and need to be completed in timely fashion following assignment.

Re-credentialing Courses

The Training Institute continues offer re-credentialing classes and programs approved for credit by NYS OASAS and NYSED for LMSW/LCSW, LMHC, and LMFT. To register for these courses you will need to access our new registration platform and set up a user account. This can be done here.

Please Note: To avoid being charged for courses you will need to get a coupon code from your supervisor to zero out this fee. The price shown is the public price.




CASAC and CRPA Training

For those looking to build a career in behavioral healthcare, we offer initial certification training for the NYS OASAS CASAC credential and for NYCB Certified Recovery Peer Advocates. To apply for any of these programs please follow the links below and complete the appropriate forms.

  • For more information and to register for upcoming Certified Alcoholism and Substance Abuse Counselor classes in Syracuse or Binghamton please click here
  • For more information and to register for upcoming Certified Recovery Peer Advocate Training please click here


View Calendar Here

Program Locations

Helio Health Training Institute Tables and Chairs with Podium


Training Institute

329 N. Salina Street, Suite 200

Syracuse, NY 13203

Telephone: 315-471-1564

Helio Health Inpatient Detox Binghamton Side Exterior


Binghamton Evaluation Center

249 Glenwood Road, Building One

Binghamton, NY 13905

Telephone: 607-296-3072



Rochester Evaluation Center

1350 University Avenue

Rochester, NY 14607

Telephone: 585-287-5622


Helio Health is open and admitting patients.

We are asking individuals to call and complete a brief screening to ensure the safety of all patients, families and staff.

Telehealth is available for intakes, groups, individual counseling appointments and medication assisted treatment appointments at our outpatient programs.

Helio Health, Central New York Services and Insight House are committed to the safety of the people we serve. If you or a loved one is in need of help, please call our Regional Open Access Center for Addiction at

For additional information about how Helio Health is responding to the challenges posed by the COVID-19 pandemic, and how we are serving the people in our community, please click here.

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