If a family member or loved one needs intervention we offer a variety of services to help. We also provide support to assist family members who are living with and caring for individuals suffering from addiction and mental health issues.
At Helio Health, we take a comprehensive approach to recovery. An approach that strips away the chains of addiction and mental illness so that, together, you and your family can begin a new life of hope and healing. At Helio Health we promote recovery from the effects of substance use and mental health disorders and other health issues.
Helio Health Inpatient Rehabilitation is a NYS OASAS certified facility and offers a short-term intensive program for patients requiring a highly structured, supportive environment. Utilizing a multi-disciplinary team consisting of medical and counseling professionals, programming is tailored to the needs of each patient. Individual and group counseling are coupled with patient education. Length of stay is dependent on the patients individual progress and presentation in treatment. Average length of stay is between fourteen to twenty days. Continuing care coordination begins upon admission with referral to services in the patient’s preferred county. Helio Health’s Inpatient Rehabilitation is the only inpatient program in Central New York that accepts women postpartum with newborn children up to 3 months old into treatment.
What to Bring
Sufficient clothing for seven full days to include underwear, socks, shirts, blouses, sweaters, dresses, skirts, pants, jeans, walking shorts, sleep wear, and a jacket or coat suitable for the season. Washer and dryers are available at no cost. Detergent is provided as well.
Each person is limited to one bag.
Shower shoes or flip flops are strongly recommended.
Toiletry items (i.e. shaving cream, bath soap, shampoo, sanitary products, deodorant, toothbrush and tooth paste, comb, brush, non-aerosol hairspray (pump type only), and any other personal hygiene items. Only alcohol free items are permitted. ALL TOILETRY PRODUCTS MUST BE IN A CLEAR CONTAINER.
Writing paper, stamps, and envelopes.
Puzzle books (i.e. crossword, Sudoku), recovery related reading material, other appropriate reading material is encouraged.
Helio Health is not responsible for any valuables kept in your room or on your person.
We are asking individuals to call and complete a brief screening to ensure the safety of all patients, families and staff.
Telehealth is available for intakes, groups, individual counseling appointments and medication assisted treatment appointments at our outpatient programs.
Helio Health, Central New York Services and Insight House are committed to the safety of the people we serve. If you or a loved one is in need of help, please call our Regional Open Access Center for Addiction at
For additional information about how Helio Health is responding to the challenges posed by the COVID-19 pandemic, and how we are serving the people in our community, please click here.