If a family member or loved one needs intervention we offer a variety of services to help. We also provide support to assist family members who are living with and caring for individuals suffering from addiction and mental health issues.
At Helio Health, we take a comprehensive approach to recovery. An approach that strips away the chains of addiction and mental illness so that, together, you and your family can begin a new life of hope and healing. At Helio Health we promote recovery from the effects of substance use and mental health disorders and other health issues.
Helio Health’s Withdrawal and Stabilization Services are NYS OASAS certified facilities that offer treatment services to those that are temporarily incapacitated from alcohol and other substances. Medical and clinical staff are on-site 24 hours a day to assist patients in managing their mild to moderate withdrawal symptoms within a medically structured setting, providing a safe place to begin the recovery process. Individual and group counseling are combined with medical care and bed rest in a safe and comfortable environment. The average length of stay is three to five days but may vary based on the specific needs of the individual. Priority placement is given to pregnant I.V. drug users, pregnant women, I.V. drug users, and parents who have lost or are at risk of losing custody of their children due to substance abuse.
What to bring
Sufficient clothing for seven full days to include underwear, socks, shirts, blouses, sweaters, dresses, skirts, pants, jeans, walking shorts, sleep wear, and a jacket or coat suitable for the season. Washer and dryers are available at no cost. Detergent is provided as well.
Each person is limited to one bag.
Shower shoes or flip flops are strongly recommended.
Writing paper, stamps, and envelopes.
Puzzle books (i.e. crossword, Sudoku), recovery related reading material, other appropriate reading material is encouraged.
Helio Health is not responsible for any valuables kept in your room or on your person.
We are asking individuals to call and complete a brief screening to ensure the safety of all patients, families and staff.
Telehealth is available for intakes, groups, individual counseling appointments and medication assisted treatment appointments at our outpatient programs.
Helio Health, Central New York Services and Insight House are committed to the safety of the people we serve. If you or a loved one is in need of help, please call our Regional Open Access Center for Addiction at
For additional information about how Helio Health is responding to the challenges posed by the COVID-19 pandemic, and how we are serving the people in our community, please click here for a list of resources.