If a family member or loved one needs intervention we offer a variety of services to help. We also provide support to assist family members who are living with and caring for individuals suffering from addiction and mental health issues.
At Helio Health, we take a comprehensive approach to recovery. An approach that strips away the chains of addiction and mental illness so that, together, you and your family can begin a new life of hope and healing. At Helio Health we promote recovery from the effects of substance use and mental health disorders and other health issues.
The opioid crisis continues to engulf every corner of our community. Unfortunately, fewer than 10% of people who need treatment for an addiction to heroin, painkillers and other drugs are gaining access to the care they need to get better. At the Center of Treatment Innovation, our mission is to go out and reach those individuals wherever they are in Onondaga, Cayuga, Madison, Oswego, Oneida and Otsego counties. We do that by bringing hope directly to them and their families. In many cases, we can get individuals on the road to recovery within 24 hours.
How it Works
We have an innovative approach that will get you on the road to recovery. Here is how it works:
Call us at (315) 401-4288
Engage with a Certified Recovery Peer Advocate (CRPA)
Schedule a mobile clinical assessment
Get a referral for the appropriate level of care
Let us take you to the initial treatment appointment
Our CRPAs are individuals in recovery who have a deep understanding of the local opioid crisis, and the barriers to successful treatment. As your initial contact, they will:
Develop the right recovery plan
Link you to social and other support services in your community
Teach individuals and family members coping skills
Help you apply for benefits
Provide crisis support after periods of hospitalization or incarceration
Accompany you to court appearances and medical appointments
Engage you with formal recovery support services
Educate you on various modes of recovery
610 N. State Street
Syracuse, NY 13202
Donate to Helio Health
Every dollar spent on treatment results in as much as seven dollars saved in other costs to our community.
We are asking individuals to call and complete a brief screening to ensure the safety of all patients, families and staff.
Telehealth is available for intakes, groups, individual counseling appointments and medication assisted treatment appointments at our outpatient programs.
Helio Health, Central New York Services and Insight House are committed to the safety of the people we serve. If you or a loved one is in need of help, please call our Regional Open Access Center for Addiction at
For additional information about how Helio Health is responding to the challenges posed by the COVID-19 pandemic, and how we are serving the people in our community, please click here.