Open Access

Get Help Right Now.

If you or a loved one needs help right away with addiction or mental health, Open Access is here for you.
This important community program performs substance use and mental health assessments 24/7/365.

To access services please call: (315) 471-1564

How Open Access Works

  • Individuals who arrive at the center will be immediately screened to determine the recommended level of care.
  • If they may safely receive treatment in a community-based setting, staff will provide the patient with treatment options.
  • Staff will also inform patients of community recovery services available in their home county.
  • If services are not available in their home county, the individual and their family will be given options in neighboring counties.

Helio Health Open Access Services include:

  • 24/7 access to treatment
  • Assessments to determine level of care needed
  • Referrals to treatment close to home
  • Referrals to community recovery services
  • Peer supports

Program Locations

Helio Health Meadows Outpatient Clinic Exterior


Meadows Integrated Outpatient Clinic

329 North Salina Street

Syracuse, NY 13202

Telephone: 315-471-1564

24 Hours

Need help now?

Call 315-471-1564

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