If a family member or loved one needs intervention we offer a variety of services to help. We also provide support to assist family members who are living with and caring for individuals suffering from addiction and mental health issues.
For those looking to build a career in the substance abuse field, Helio Health, Inc is an approved provider of the 350-hour CASAC Initial Standardized Curriculum. Courses are offered in-person or through distance learning opportunities. We also offer the initial certification training for the Certified Peer Recovery Advocate (CRPA). We offer continuing education to employees and other professionals interested in furthering their career in alcohol and substance use counseling, mental health and other human service disciplines.
At Helio Health, we take a comprehensive approach to recovery. An approach that strips away the chains of addiction and mental illness so that, together, you and your family can begin a new life of hope and healing. At Helio Health we promote recovery from the effects of substance use and mental health disorders and other health issues.
If you or a loved one needs help right away, the Regional Open Access Center for Addiction is here for you. This important community program performs substance use and mental health assessments 24/7/365 for residents of Cayuga, Cortland, Madison, Oneida, Onondaga and Oswego counties. Our Regional Open Access Center for Addiction is located at 329 North Salina Street, Syracuse, NY 13203
To access services please call: (315) 471-1564
How it Works
Individuals who arrive at the center will be immediately screened to determine the recommended level of care.
If they may safely receive treatment in a community-based setting, staff will provide the patient with treatment options.
Staff will also inform patients of community recovery services available in their home county.
If services are not available in their home county, the individual and their family will be given options in contiguous counties.
We are asking individuals to call and complete a brief screening to ensure the safety of all patients, families and staff.
Telehealth is available for intakes, groups, individual counseling appointments and medication assisted treatment appointments at our outpatient programs.
Helio Health, Central New York Services and Insight House are committed to the safety of the people we serve. If you or a loved one is in need of help, please call our Regional Open Access Center for Addiction at
For additional information about how Helio Health is responding to the challenges posed by the COVID-19 pandemic, and how we are serving the people in our community, please click here.