If a family member or loved one needs intervention we offer a variety of services to help. We also provide support to assist family members who are living with and caring for individuals suffering from addiction and mental health issues.
At Helio Health, we take a comprehensive approach to recovery. An approach that strips away the chains of addiction and mental illness so that, together, you and your family can begin a new life of hope and healing. At Helio Health we promote recovery from the effects of substance use and mental health disorders and other health issues.
Supportive Living provides a safe, sober environment to assist in the rehabilitation and ongoing recovery needs of patients.
How it Works
Individuals must be 18 or older.
Must have a diagnosis of substance use disorder.
Require the support of a residence that provides an alcohol, drug and tobacco free environment.
Do not require 24 hour a day on-site supervision by clinical staff, and exhibit the skills and strengths necessary to maintain abstinence and re-adapt to independent living in the community.
Each resident is assigned to a Case Manager who works with them to implement an individualized service plan and provide support, guidance, and encouragement.
Average length of stay is six to nine months and residents are expected to maintain a 35-hour-a-week schedule consisting of: outpatient treatment, volunteering, educational programming and/or employment.
Supportive Living Walk-in Hours: Tuesday and Wednesday, 8:30 a.m. – 11:00 a.m.
We are asking individuals to call and complete a brief screening to ensure the safety of all patients, families and staff.
Telehealth is available for intakes, groups, individual counseling appointments and medication assisted treatment appointments at our outpatient programs.
Helio Health, Central New York Services and Insight House are committed to the safety of the people we serve. If you or a loved one is in need of help, please call our Regional Open Access Center for Addiction at
For additional information about how Helio Health is responding to the challenges posed by the COVID-19 pandemic, and how we are serving the people in our community, please click here.